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Funded from staffing budget, not IT. The lightest investment to raise IP utilization — no training, multilingual by default, never off the floor — moving repeat visits, dwell time, and multilingual support cost.
Lumisia for Business is a B2B service that turns existing official characters owned by facilities, municipalities, and companies into multilingual front-line teammates. Without generating any new character, it adds a conversational role to your existing IP — preserving canon and worldview, while visitors launch via in-venue QR codes and chat in their native language. Designed to move repeat visits, dwell time, and multilingual support cost directly.
With generative AI mainstream, visitors increasingly prefer asking over searching.
International visitor numbers keep rising; the cost of hiring and training multilingual staff keeps growing.
Government-level investment in regional digitalization is making facility-level DX an inevitable trend.
Character culture sits at the center of soft power. The room to monetize existing IP is global.
Panels, signs, and merch — but no real conversation with visitors.
Hiring and training multilingual staff for inbound visitors is a recurring cost.
Once-and-done visits, family dwell time doesn't grow, and merch/F&B uplift is limited.
We collect your character profile, voice, NG words, and official guidelines.
Respecting existing canon, we design a multilingual conversational role for the character.
Visitors launch from a QR code on their own phone — no signup, instant native-language conversation.
Specific lift values vary by facility size, existing flows, and language coverage. The kinds of metrics that move are listed below; we tune the design to your facility KPIs.
Personal conversations create memories that drive the next visit.
More in-venue circulation and touchpoints support uplift in merch and F&B.
Replace hiring with teaching languages to your existing character.
Convert consented conversation touchpoints into a future relationship asset.
Many facilities deploy this from budgets already allocated to multilingual staff hiring, interpreter services, or multilingual print materials — not from a separate IT budget line.
Add front-line capacity by equipping your existing character with hospitality and languages, instead of hiring and training new staff.
Complement interpreter services, multilingual brochures, and tourism-guide staffing — expanding language coverage and touchpoints.
Not a SaaS line item — a reinvestment in an asset you already own and in your underlying labor-cost structure.
Each tank, enclosure, or exhibit's character explains and answers in the visitor's native language.
Beloved official mascots become the first contact point for tourism info, disaster prep, and citizen FAQs.
Drive circulation, dwell time, and family satisfaction by reactivating your existing mascot.
We extend the existing character — never replace it. Canon and fan psychology stay intact.
Major inbound languages supported out of the box. Expand reach without adding staff.
Operational know-how from a parent-child AI platform underpins our conversation safeguards.
Visitors start from a QR on their own phone. Minimal operational burden on your team.
Specific lift values vary by facility size, existing flow, and language coverage. The structure is: a lighter investment than additional staffing, raising the utilization of an asset you already own, moving multiple KPIs at once. We size scope and expected impact case by case.
No. We design conversation around your existing canon, voice, and NG words. We do not "generate" a new character.
Conversation safeguards and topic boundaries are part of the engagement, grounded in our family-AI operational experience.
Major inbound languages are supported by default. Priority languages are tuned to your visitor mix.
It depends on facility size, character count, language coverage, and operating model. We quote case by case.
We tailor scope to your IP, facility, and KPIs. Reach out to start a conversation.