Your center's official character, beside every first-time parent.
Just scan a QR at the front desk. How to use the center, where the nursing room is, what's on today — parents ask in their own language, with a conversation design built to be safe even when a child speaks to it.
The most anxious "first time" is where hands run short.
First-time parents hesitate to ask
"Is it okay to ask this?" — and they leave before they do. The busier the desk, the less the most anxious families get reached.
Multilingual info misses foreign-rooted families
Japanese-only signage and flyers leave foreign-rooted parents without the info they need, and full-time interpreters aren't realistic for most municipalities.
Events and programs don't get through
Temporary childcare, consultations, vaccinations — the very information you want seen gets buried in paper notices.
Your official character, the first one families can ask.
We don't create a new character. We preserve your municipality's or center's existing mascot — its persona, voice, and official guidelines — and add a guiding role designed to be safe even when a child talks to it.
01 Share your character and facility info
Tone, forbidden phrases, official guidelines, plus how-to-use, nursing rooms, events, and program info. No AI image generation.
02 Design conversation on child-safe AI principles
Boundaries that don't solicit personal info, don't engage inappropriate topics, and hand off to an adult when needed — alongside multilingual responses.
03 Place a QR at the desk or entrance
Parents scan with their own phone — no signup — and start chatting with your character in their own language.
第一步,是"倾听"与"守护",而非"开口"。
不必一开始就让它站到客户面前。先不公开,汇集并分析已有的"声音",并守护自家角色与品牌是否被正确使用。待内部见到成果后,再进阶到开口的角色。
倾听 — 收集口碑与声音,向内部返回洞察
在同意范围内,汇集社媒上对自家角色与品牌的提及、评论以及咨询的声音,带出处地整理成内部仪表板的洞察与改善建议。以"业务改善"而非"接待AI"的定位,成为能上报审批的成果物。
守护 — 监看未授权使用、冒用与违反设定
学习了角色设定(canon)的AI,会将发现的图片判定为"符合正版/违反设定(off-model)/疑似冒用·未授权使用",并以人工复核为前提进行标记。能判断到图像哈希或logo比对难以触及的"违反设定",正是其差异。不会自动下架,而是支撑法务·运营最终判断的初步整理。适合想在进攻之前先从"防守"开始的IP持有者作为第一入口。
开口 — 待信任累积后
当内部见到成效,再分阶段公开——固定回答机器人,继而对话。"倾听"与"守护"所累积的理解,正是"开口"时的基础。
从需要的业务起, 以模块方式导入。
无需一次性把角色的所有业务都交出去。从人手不足、痛点最大的业务开始,一个一个来。各模块可独立导入,而同一套角色理解(人格·记忆)支撑所有模块,因此越加越准。
内部分析
汇总顾客的声音、咨询与社媒提及,并附出处向内部返回洞察。以"业务改善"而非"接客AI"定位,更易过内部审批。
多语接客
在保持世界观的前提下,以多语言应对顾客咨询,减轻多语种员工招聘与培训的负担。
品牌保护
将发现的图片初步分类为"正规/设定违反(脱模)/疑似冒充"。以人工确认为前提进行标记,绝不自动下架。
SNS运营
以官方角色身份,在保持世界观的前提下,支援在社媒上的发布。
※ 内部分析·多语接客·品牌保护已提供。SNS运营(发布代行)将陆续支持。
No need to find new budget.
Most childcare-support centers and municipalities already pay for the lines below. Lumisia is positioned to displace, not stack.
Multilingual flyer translation & printing
Every program change or event triggers recurring translation and print costs for multilingual flyers.
The AI guide stays current and multilingual. Paper narrows to a "pick-it-up" entry point.
Keep the warmth of paper while moving most information to the AI.
Interpreter / multilingual staffing
Interpreter dispatch and multilingual staffing costs for foreign-rooted families.
AI covers major languages around the clock. Staff focus on the warmth only people can give.
Not a headcount-cut proposal — a reallocation play.
Front-desk repetitive inquiries
"Where's the nursing room?" "What's on today?" — repetitive questions tie up the desk.
AI absorbs routine guidance so staff can spend time on consultation and care.
Often valued as reinvestment that raises the quality of consultation work.
See the mechanism in our demo
You can see how character × QR × multilingual AI guidance works in our demo environment. A prototype using your center's character and facility info can be ready within about two weeks of the first call.
FAQ
Is it safe for children, and does it avoid soliciting personal info?
Built on child-safe AI design principles: it doesn't solicit personal information, doesn't engage inappropriate topics, and hands off to an adult when needed. No signup is required, and conversation logs are anonymized and used only to improve the center.
We don't have a character. Can we still adopt it?
Yes. You can use a municipal mascot, or start with a neutral baseline AI character and later swap in a center-specific face.
How many languages do you support?
Major languages including EN, ZH (Simplified / Traditional), and KO. We design the priority languages around your community.
Is this designed to reduce staff?
No. By having AI absorb routine guidance, staff can focus on consultation, care, and the warmth only people can provide.
Curious whether your character is a fit?
Let's talk about existing-character scope, safety design, budget, and timeline — first call is free.
Talk to us