Your aquarium's official character, now speaking with every visitor.
The character that's been on your signage all along. From today, visitors scan a QR with their phone and start a conversation about your exhibits — in their own language.
Inbound visitors grow, but staff who can explain don't.
Multilingual pamphlets stop being read
Information goes stale the moment they're printed, and visitors hold them for less than two minutes.
Language staff are hard to hire and retain
You need EN, ZH, and KO simultaneously, and seasonal hiring is becoming structurally harder year over year.
Visitors stop at the tank but the story doesn't land
Wall panels go unread, and the story of each species rarely reaches the visitor.
Your official character, narrating right in front of each exhibit.
We don't create a new character. We respect your existing one — its voice, its guidelines, its IP rules — and add the role of "talking" on top.
01 Share your character's persona
Tone, forbidden phrases, official guidelines, and exhibit data. No AI image generation.
02 Train on exhibits and FAQs
Maps, panel text, and event info, taught to the AI while preserving your character's world.
03 Place a QR by each tank
Visitors scan with their phone — no signup — and start chatting with your character in their native language.
第一步,是"倾听"与"守护",而非"开口"。
不必一开始就让它站到客户面前。先不公开,汇集并分析已有的"声音",并守护自家角色与品牌是否被正确使用。待内部见到成果后,再进阶到开口的角色。
倾听 — 收集口碑与声音,向内部返回洞察
在同意范围内,汇集社媒上对自家角色与品牌的提及、评论以及咨询的声音,带出处地整理成内部仪表板的洞察与改善建议。以"业务改善"而非"接待AI"的定位,成为能上报审批的成果物。
守护 — 监看未授权使用、冒用与违反设定
学习了角色设定(canon)的AI,会将发现的图片判定为"符合正版/违反设定(off-model)/疑似冒用·未授权使用",并以人工复核为前提进行标记。能判断到图像哈希或logo比对难以触及的"违反设定",正是其差异。不会自动下架,而是支撑法务·运营最终判断的初步整理。适合想在进攻之前先从"防守"开始的IP持有者作为第一入口。
开口 — 待信任累积后
当内部见到成效,再分阶段公开——固定回答机器人,继而对话。"倾听"与"守护"所累积的理解,正是"开口"时的基础。
从需要的业务起, 以模块方式导入。
无需一次性把角色的所有业务都交出去。从人手不足、痛点最大的业务开始,一个一个来。各模块可独立导入,而同一套角色理解(人格·记忆)支撑所有模块,因此越加越准。
内部分析
汇总顾客的声音、咨询与社媒提及,并附出处向内部返回洞察。以"业务改善"而非"接客AI"定位,更易过内部审批。
多语接客
在保持世界观的前提下,以多语言应对顾客咨询,减轻多语种员工招聘与培训的负担。
品牌保护
将发现的图片初步分类为"正规/设定违反(脱模)/疑似冒充"。以人工确认为前提进行标记,绝不自动下架。
SNS运营
以官方角色身份,在保持世界观的前提下,支援在社媒上的发布。
※ 内部分析·多语接客·品牌保护已提供。SNS运营(发布代行)将陆续支持。
No need to find new budget.
Most aquariums already pay for the following lines. Lumisia is positioned to displace, not stack.
Multilingual pamphlet printing
4 languages × 4 updates a year = recurring translation and print costs.
AI guide always current, all languages. Pamphlet print runs can shrink.
A realistic plan keeps the tactile feel of paper while moving 95% of information to the AI.
Seasonal language staff hiring
Summer / holiday-season language-capable staff cost.
AI covers any language 24/7. Staff focus on "things only humans can do".
Not a proposal to cut headcount — it's a reallocation play.
Exhibit panel re-printing
Every species swap or taxonomic update triggers panel reprint lead time.
Update on the AI side same-day. Physical panels stay as the "visual showpiece".
Curators frequently flag this as a meaningful relief.
Running in our demo aquarium
You can already see character × QR × multilingual AI guidance running in our demo environment. A prototype using your aquarium's character, exhibits, and pamphlets can be ready within 2 weeks of the first call.
FAQ
Will my character be re-generated by AI?
No. We use your existing official character's art and guidelines as-is. We do not generate new images of your character.
How many languages do you support?
Twenty, including EN, ZH (Simplified / Traditional), and KO — all major inbound-tourism languages are covered.
Is this designed to reduce staff headcount?
No. It's designed to scale hospitality without growing headcount. AI absorbs routine handling so staff can focus on richer, in-person moments.
How long until we're live?
A PoC takes about two weeks: share character + exhibit data → AI training → place QR codes in the building.
Curious whether your character is a fit?
Let's talk about IP scope, budget, and timeline — first call is free.
Talk to us