Your center's official character, beside every first-time parent.
Just scan a QR at the front desk. How to use the center, where the nursing room is, what's on today — parents ask in their own language, with a conversation design built to be safe even when a child speaks to it.
The most anxious "first time" is where hands run short.
First-time parents hesitate to ask
"Is it okay to ask this?" — and they leave before they do. The busier the desk, the less the most anxious families get reached.
Multilingual info misses foreign-rooted families
Japanese-only signage and flyers leave foreign-rooted parents without the info they need, and full-time interpreters aren't realistic for most municipalities.
Events and programs don't get through
Temporary childcare, consultations, vaccinations — the very information you want seen gets buried in paper notices.
Your official character, the first one families can ask.
We don't create a new character. We preserve your municipality's or center's existing mascot — its persona, voice, and official guidelines — and add a guiding role designed to be safe even when a child talks to it.
01 Share your character and facility info
Tone, forbidden phrases, official guidelines, plus how-to-use, nursing rooms, events, and program info. No AI image generation.
02 Design conversation on child-safe AI principles
Boundaries that don't solicit personal info, don't engage inappropriate topics, and hand off to an adult when needed — alongside multilingual responses.
03 Place a QR at the desk or entrance
Parents scan with their own phone — no signup — and start chatting with your character in their own language.
第一步,是「傾聽」與「守護」,而非「開口」。
不必一開始就讓它站到顧客面前。先不公開,匯集並分析既有的「聲音」,並守護自家角色與品牌是否被正確使用。待內部見到成果後,再進階到開口的角色。
傾聽 — 收集口碑與聲音,回饋內部洞察
在同意範圍內,匯集社群上對自家角色與品牌的提及、評論以及洽詢的聲音,帶出處地整理成內部儀表板的洞察與改善建議。以「業務改善」而非「接待AI」的定位,成為可呈報核決的成果物。
守護 — 監看未授權使用、冒用與違反設定
學習了角色設定(canon)的AI,會將發現的圖片判定為「符合正版/違反設定(off-model)/疑似冒用·未授權使用」,並以人工複核為前提進行標記。能判斷到圖像雜湊或logo比對難以觸及的「違反設定」,正是其差異。不會自動下架,而是支撐法務·營運最終判斷的初步整理。適合想在進攻之前先從「防守」開始的IP持有者作為第一入口。
開口 — 待信任累積後
當內部見到成效,再分階段公開——固定回答機器人,繼而對話。「傾聽」與「守護」所累積的理解,正是「開口」時的基礎。
從需要的業務起, 以模組方式導入。
無需一次把角色的所有業務都交出去。從人手不足、痛點最大的業務開始,一個一個來。各模組可獨立導入,而同一套角色理解(人格·記憶)支撐所有模組,因此越加越準。
內部分析
彙整顧客的聲音、洽詢與社群提及,並附出處向內部回傳洞察。以「業務改善」而非「接客AI」定位,更易通過內部簽核。
多語接客
在保持世界觀的前提下,以多語言應對顧客洽詢,減輕多語種人員招募與培訓的負擔。
品牌保護
將發現的圖片初步分類為「正規/設定違反(脫模)/疑似冒充」。以人工確認為前提進行標記,絕不自動下架。
SNS營運
以官方角色身分,在保持世界觀的前提下,支援在社群上的發布。
※ 內部分析·多語接客·品牌保護已提供。SNS營運(發布代行)將陸續支援。
No need to find new budget.
Most childcare-support centers and municipalities already pay for the lines below. Lumisia is positioned to displace, not stack.
Multilingual flyer translation & printing
Every program change or event triggers recurring translation and print costs for multilingual flyers.
The AI guide stays current and multilingual. Paper narrows to a "pick-it-up" entry point.
Keep the warmth of paper while moving most information to the AI.
Interpreter / multilingual staffing
Interpreter dispatch and multilingual staffing costs for foreign-rooted families.
AI covers major languages around the clock. Staff focus on the warmth only people can give.
Not a headcount-cut proposal — a reallocation play.
Front-desk repetitive inquiries
"Where's the nursing room?" "What's on today?" — repetitive questions tie up the desk.
AI absorbs routine guidance so staff can spend time on consultation and care.
Often valued as reinvestment that raises the quality of consultation work.
See the mechanism in our demo
You can see how character × QR × multilingual AI guidance works in our demo environment. A prototype using your center's character and facility info can be ready within about two weeks of the first call.
FAQ
Is it safe for children, and does it avoid soliciting personal info?
Built on child-safe AI design principles: it doesn't solicit personal information, doesn't engage inappropriate topics, and hands off to an adult when needed. No signup is required, and conversation logs are anonymized and used only to improve the center.
We don't have a character. Can we still adopt it?
Yes. You can use a municipal mascot, or start with a neutral baseline AI character and later swap in a center-specific face.
How many languages do you support?
Major languages including EN, ZH (Simplified / Traditional), and KO. We design the priority languages around your community.
Is this designed to reduce staff?
No. By having AI absorb routine guidance, staff can focus on consultation, care, and the warmth only people can provide.
Curious whether your character is a fit?
Let's talk about existing-character scope, safety design, budget, and timeline — first call is free.
Talk to us