Your aquarium's official character, now speaking with every visitor.
The character that's been on your signage all along. From today, visitors scan a QR with their phone and start a conversation about your exhibits — in their own language.
Inbound visitors grow, but staff who can explain don't.
Multilingual pamphlets stop being read
Information goes stale the moment they're printed, and visitors hold them for less than two minutes.
Language staff are hard to hire and retain
You need EN, ZH, and KO simultaneously, and seasonal hiring is becoming structurally harder year over year.
Visitors stop at the tank but the story doesn't land
Wall panels go unread, and the story of each species rarely reaches the visitor.
Your official character, narrating right in front of each exhibit.
We don't create a new character. We respect your existing one — its voice, its guidelines, its IP rules — and add the role of "talking" on top.
01 Share your character's persona
Tone, forbidden phrases, official guidelines, and exhibit data. No AI image generation.
02 Train on exhibits and FAQs
Maps, panel text, and event info, taught to the AI while preserving your character's world.
03 Place a QR by each tank
Visitors scan with their phone — no signup — and start chatting with your character in their native language.
第一步,是「傾聽」與「守護」,而非「開口」。
不必一開始就讓它站到顧客面前。先不公開,匯集並分析既有的「聲音」,並守護自家角色與品牌是否被正確使用。待內部見到成果後,再進階到開口的角色。
傾聽 — 收集口碑與聲音,回饋內部洞察
在同意範圍內,匯集社群上對自家角色與品牌的提及、評論以及洽詢的聲音,帶出處地整理成內部儀表板的洞察與改善建議。以「業務改善」而非「接待AI」的定位,成為可呈報核決的成果物。
守護 — 監看未授權使用、冒用與違反設定
學習了角色設定(canon)的AI,會將發現的圖片判定為「符合正版/違反設定(off-model)/疑似冒用·未授權使用」,並以人工複核為前提進行標記。能判斷到圖像雜湊或logo比對難以觸及的「違反設定」,正是其差異。不會自動下架,而是支撐法務·營運最終判斷的初步整理。適合想在進攻之前先從「防守」開始的IP持有者作為第一入口。
開口 — 待信任累積後
當內部見到成效,再分階段公開——固定回答機器人,繼而對話。「傾聽」與「守護」所累積的理解,正是「開口」時的基礎。
從需要的業務起, 以模組方式導入。
無需一次把角色的所有業務都交出去。從人手不足、痛點最大的業務開始,一個一個來。各模組可獨立導入,而同一套角色理解(人格·記憶)支撐所有模組,因此越加越準。
內部分析
彙整顧客的聲音、洽詢與社群提及,並附出處向內部回傳洞察。以「業務改善」而非「接客AI」定位,更易通過內部簽核。
多語接客
在保持世界觀的前提下,以多語言應對顧客洽詢,減輕多語種人員招募與培訓的負擔。
品牌保護
將發現的圖片初步分類為「正規/設定違反(脫模)/疑似冒充」。以人工確認為前提進行標記,絕不自動下架。
SNS營運
以官方角色身分,在保持世界觀的前提下,支援在社群上的發布。
※ 內部分析·多語接客·品牌保護已提供。SNS營運(發布代行)將陸續支援。
No need to find new budget.
Most aquariums already pay for the following lines. Lumisia is positioned to displace, not stack.
Multilingual pamphlet printing
4 languages × 4 updates a year = recurring translation and print costs.
AI guide always current, all languages. Pamphlet print runs can shrink.
A realistic plan keeps the tactile feel of paper while moving 95% of information to the AI.
Seasonal language staff hiring
Summer / holiday-season language-capable staff cost.
AI covers any language 24/7. Staff focus on "things only humans can do".
Not a proposal to cut headcount — it's a reallocation play.
Exhibit panel re-printing
Every species swap or taxonomic update triggers panel reprint lead time.
Update on the AI side same-day. Physical panels stay as the "visual showpiece".
Curators frequently flag this as a meaningful relief.
Running in our demo aquarium
You can already see character × QR × multilingual AI guidance running in our demo environment. A prototype using your aquarium's character, exhibits, and pamphlets can be ready within 2 weeks of the first call.
FAQ
Will my character be re-generated by AI?
No. We use your existing official character's art and guidelines as-is. We do not generate new images of your character.
How many languages do you support?
Twenty, including EN, ZH (Simplified / Traditional), and KO — all major inbound-tourism languages are covered.
Is this designed to reduce staff headcount?
No. It's designed to scale hospitality without growing headcount. AI absorbs routine handling so staff can focus on richer, in-person moments.
How long until we're live?
A PoC takes about two weeks: share character + exhibit data → AI training → place QR codes in the building.
Curious whether your character is a fit?
Let's talk about IP scope, budget, and timeline — first call is free.
Talk to us