Curatorial depth, in every visitor's own language.
Your museum's official mascot takes on the role of telling each exhibit's story — across languages. Designed to displace audio-guide rental, panel translation, and language training costs rather than stack on top of them.
Curatorial depth, stuck inside the exhibit room.
Audio-guide rental ops carry hidden weight
Lending, returns, sanitization, content updates — operational load is significant while utilization is often surprisingly limited.
Panel translation can't keep up with special exhibits
Translation and print lead times slip per exhibit, leaving international visitors with thinner information.
Curators' depth stays in primary sources
Stories that don't fit a caption rarely reach visitors, and dwell time stays short.
Your official mascot, as the exhibit's narrator.
We do not redesign your character. If your museum already has an official mascot or anthropomorphized symbol, we preserve its world and layer the narration role on top. Museums without a mascot can start with a neutral baseline AI character.
01 Share mascot persona and curatorial sources
Existing official persona, exhibit captions, catalog texts.
02 Train the AI in curatorial voice
Exhibit context, citation rules, what to assert vs. what to qualify — co-designed with curators.
03 Place a QR in each exhibit room
Visitors use their own phone. Audio-guide hardware operations can be scaled down in stages.
Step one is listening and protecting — not speaking.
You don't have to put it in front of customers right away. Start non-public — gather and analyze the voices you already have, and watch over how your character and brand are being used. Once the results show internally, move on to a speaking role.
Listen — gather voices, report internally
Mentions of your character and brand on social, reviews, and inquiry voices, aggregated within consent. Frequent questions and early signs of friction are organized with citations on an internal dashboard — framed as operational improvement, not "customer-service AI," so it earns sign-off.
Protect — watch for misuse, impersonation, and off-model use
An AI primed on your character's canon judges a found image as on-model, an off-model (setting) violation, or suspected impersonation / unauthorized use — and flags it for human review. The difference: it reaches the "off-model" judgment that hash- or logo-matching brand protection can't. No automated takedown — it's first-pass triage that supports your legal/ops team's final call. A first step for IP holders who want to start with defense before going on offense.
Speak — once trust has built up
When the impact is visible internally, go public in stages — fixed-answer bot, then conversation. The understanding you gathered by listening and protecting becomes the foundation for speaking.
Adopt the jobs you need, module by module.
You don't have to hand over every character task at once. Start with the job where the staffing pain is worst, one at a time. Each module installs independently, and the same character understanding (persona + memory) powers them all — so accuracy compounds as you add more.
Internal analytics
Aggregates visitor voices, inquiries, and social mentions, and returns insights internally with citations. Framed as "operational improvement," not "customer-facing AI" — an entry that clears internal sign-off.
Multilingual reception
Answers visitor inquiries in multiple languages while staying in character — easing the cost of hiring and training multilingual staff.
Brand protection
Triages found images as on-model / off-model (setting violation) / suspected impersonation. Flagged for human review — never automated takedown.
Social operation
Supports posting on social channels as the official character, with its worldview intact.
* Internal analytics, multilingual reception, and brand protection are available now. Social operation (outbound posting) is rolling out next.
Designed to displace current ops costs, not to find new budget.
These lines are typical displacement candidates for museums and art galleries.
Audio-guide rental operations
Hardware lease, maintenance, staffing, and content production for updates.
Visitors use their own phones. AI guide stays multilingual and current.
We don't recommend cutting the hardware program entirely on day one — start with the languages with lowest utilization.
Per-exhibit panel translation
Translation, proofreading, print costs every time a special exhibit opens.
AI handles four main languages day-one. Physical panels focus on key visual takeaways.
Often the line that delivers the largest reduction in curator proofreading workload.
Language training for floor staff
Annual language training for reception and security staff.
AI absorbs baseline guidance; training focuses on core in-person hospitality.
How this interacts with staff evaluation systems is a common operational topic to align on.
PoC can start immediately
A PoC for museums and art galleries can be set up within about two weeks, given your mascot and a subset of exhibit captions. We co-design citation rules and qualifier patterns with your curatorial team.
FAQ
We don't have an official mascot. Can we still adopt it?
Yes. You can start with a neutral baseline AI character and later swap in a museum-specific mascot once it's designed.
How do you prevent the AI from asserting wrong history?
Together with your curators we define what may be asserted and what must be qualified. The system suppresses unsupported assertions and can display source citations.
Do you require us to retire audio-guide hardware immediately?
No. We recommend a staged migration starting from the lowest-utilization languages.
Is visitor data collected?
No registration is required. Conversation logs are anonymized and used only to improve in-museum experience.
Want to plan around curatorial voice?
We'll align on citation rules, mascot scope, and PoC scope together.
Talk to us