Your official character, taking on the guide role.
Guide, FAQ host, tourism concierge — all in your character's voice. Funded from staffing budget, not IT. The lightest investment to raise IP utilization, moving repeat visits, dwell time, and multilingual support cost.
* Mascots shown are Lumisia reference art. The actual deployment uses your official character as-is.
Lumisia for Business is a B2B service that turns existing official characters owned by facilities, municipalities, and companies into multilingual front-line teammates. Without generating any new character, it adds a conversational role to your existing IP — preserving canon and worldview, while visitors launch via in-venue QR codes and chat in their native language. Designed to move repeat visits, dwell time, and multilingual support cost directly.
Talkable characters are about to become normal
Conversation is the new standard UI
With generative AI mainstream, visitors increasingly prefer asking over searching.
Inbound demand outpaces multilingual staffing
International visitor numbers keep rising; the cost of hiring and training multilingual staff keeps growing.
Tourism & regional DX is policy-backed
Government-level investment in regional digitalization is making facility-level DX an inevitable trend.
Character IPs are being re-valued
Character culture sits at the center of soft power. The room to monetize existing IP is global.
Today, your character is essentially a static image
Touchpoints are static
Panels, signs, and merch — but no real conversation with visitors.
Multilingual staffing is heavy
Hiring and training multilingual staff for inbound visitors is a recurring cost.
Repeat visits and dwell time plateau
Once-and-done visits, family dwell time doesn't grow, and merch/F&B uplift is limited.
Make your existing character talk to visitors
We collect your character profile, voice, NG words, and official guidelines.
Respecting existing canon, we design a multilingual conversational role for the character.
Visitors launch from a QR code on their own phone — no signup, instant native-language conversation.
Metrics that move
Specific lift values vary by facility size, existing flows, and language coverage. The kinds of metrics that move are listed below; we tune the design to your facility KPIs.
Repeat visits
Personal conversations create memories that drive the next visit.
Dwell time / spend per visitor
More in-venue circulation and touchpoints support uplift in merch and F&B.
Multilingual support cost
Replace hiring with teaching languages to your existing character.
Visitor data & CRM
Convert consented conversation touchpoints into a future relationship asset.
Deployable from staffing or inbound-support budgets
Many facilities deploy this from budgets already allocated to multilingual staff hiring, interpreter services, or multilingual print materials — not from a separate IT budget line.
From recruiting & training
Add front-line capacity by equipping your existing character with hospitality and languages, instead of hiring and training new staff.
From inbound-support spend
Complement interpreter services, multilingual brochures, and tourism-guide staffing — expanding language coverage and touchpoints.
Reinvestment in front-line capacity
Not a SaaS line item — a reinvestment in an asset you already own and in your underlying labor-cost structure.
How facilities use Lumisia for Business
Exhibits that explain themselves
Each tank, enclosure, or exhibit's character explains and answers in the visitor's native language.
Mascots as the first window
Beloved official mascots become the first contact point for tourism info, disaster prep, and citizen FAQs.
Mascots as floor guides
Drive circulation, dwell time, and family satisfaction by reactivating your existing mascot.
※ キャラクターは Lumisia の参考イメージです。実際は、いまの公式キャラクターのまま動作します。
A facility-first design that respects your IP
No "AI-generated" character
We extend the existing character — never replace it. Canon and fan psychology stay intact.
Multilingual by default
Major inbound languages supported out of the box. Expand reach without adding staff.
Family-aware safety design
Operational know-how from a parent-child AI platform underpins our conversation safeguards.
No-signup QR launch
Visitors start from a QR on their own phone. Minimal operational burden on your team.
Coexists with your existing signage and front-desk systems
No need to replace your current signage or front-desk systems. Lumisia runs as an additional layer on your visitors' own smartphones — reaching in-venue circulation, after-hours windows, and the journey home that fixed installations can't.
Return on investment
Specific lift values vary by facility size, existing flow, and language coverage. The structure is: a lighter investment than additional staffing, raising the utilization of an asset you already own, moving multiple KPIs at once. We size scope and expected impact case by case.
Lumisia for Business at a glance
- Service
- Lumisia for Business
- Provider
- Eisol Inc. (operates lumisia.world)
- Target customer
- Facility operators, municipalities, character IP holders
- Main use cases
- Aquariums / Zoos / Museums, Municipalities & Tourism boards, Malls & Theme venues
- Approach
- Extends existing IP (does not generate new characters)
- Launch
- In-venue QR code (no visitor signup)
- Languages
- Major inbound visitor languages, tuned to your visitor mix
- Pricing
- Quoted by scope, language coverage, and operating model
- Contact
- biz@lumisia.world
Frequently asked
Will the AI alter my character's personality or canon?
No. We design conversation around your existing canon, voice, and NG words. We do not "generate" a new character.
How do you prevent inappropriate output?
Conversation safeguards and topic boundaries are part of the engagement, grounded in our family-AI operational experience.
We already have digital signage or another AI concierge system. Do we need to replace it?
No, replacement is not required. Lumisia for Business is designed as a separate layer running on your visitors' own smartphones — not as a substitute for your existing signage or concierge system. Your current installations and vendor contracts stay as-is; Lumisia deploys alongside them to cover in-venue circulation, after-hours, and post-visit touchpoints that fixed installations don't reach.
How many languages do you support?
Major inbound languages are supported by default. Priority languages are tuned to your visitor mix.
What about scope and pricing?
It depends on facility size, character count, language coverage, and operating model. We quote case by case. For facilities willing to co-publish an early case study, we offer a dedicated launch-partner track on request.
Be the first to act, before talkable characters become the norm.
We tailor scope to your IP, facility, and KPIs. Facilities willing to co-publish an early case study can join our launch-partner program for prioritized hands-on support. Reach out to start a conversation.