Your center's official character, beside every first-time parent.
Just scan a QR at the front desk. How to use the center, where the nursing room is, what's on today — parents ask in their own language, with a conversation design built to be safe even when a child speaks to it.
The most anxious "first time" is where hands run short.
First-time parents hesitate to ask
"Is it okay to ask this?" — and they leave before they do. The busier the desk, the less the most anxious families get reached.
Multilingual info misses foreign-rooted families
Japanese-only signage and flyers leave foreign-rooted parents without the info they need, and full-time interpreters aren't realistic for most municipalities.
Events and programs don't get through
Temporary childcare, consultations, vaccinations — the very information you want seen gets buried in paper notices.
Your official character, the first one families can ask.
We don't create a new character. We preserve your municipality's or center's existing mascot — its persona, voice, and official guidelines — and add a guiding role designed to be safe even when a child talks to it.
01 Share your character and facility info
Tone, forbidden phrases, official guidelines, plus how-to-use, nursing rooms, events, and program info. No AI image generation.
02 Design conversation on child-safe AI principles
Boundaries that don't solicit personal info, don't engage inappropriate topics, and hand off to an adult when needed — alongside multilingual responses.
03 Place a QR at the desk or entrance
Parents scan with their own phone — no signup — and start chatting with your character in their own language.
Step one is listening and protecting — not speaking.
You don't have to put it in front of customers right away. Start non-public — gather and analyze the voices you already have, and watch over how your character and brand are being used. Once the results show internally, move on to a speaking role.
Listen — gather voices, report internally
Mentions of your character and brand on social, reviews, and inquiry voices, aggregated within consent. Frequent questions and early signs of friction are organized with citations on an internal dashboard — framed as operational improvement, not "customer-service AI," so it earns sign-off.
Protect — watch for misuse, impersonation, and off-model use
An AI primed on your character's canon judges a found image as on-model, an off-model (setting) violation, or suspected impersonation / unauthorized use — and flags it for human review. The difference: it reaches the "off-model" judgment that hash- or logo-matching brand protection can't. No automated takedown — it's first-pass triage that supports your legal/ops team's final call. A first step for IP holders who want to start with defense before going on offense.
Speak — once trust has built up
When the impact is visible internally, go public in stages — fixed-answer bot, then conversation. The understanding you gathered by listening and protecting becomes the foundation for speaking.
Adopt the jobs you need, module by module.
You don't have to hand over every character task at once. Start with the job where the staffing pain is worst, one at a time. Each module installs independently, and the same character understanding (persona + memory) powers them all — so accuracy compounds as you add more.
Internal analytics
Aggregates visitor voices, inquiries, and social mentions, and returns insights internally with citations. Framed as "operational improvement," not "customer-facing AI" — an entry that clears internal sign-off.
Multilingual reception
Answers visitor inquiries in multiple languages while staying in character — easing the cost of hiring and training multilingual staff.
Brand protection
Triages found images as on-model / off-model (setting violation) / suspected impersonation. Flagged for human review — never automated takedown.
Social operation
Supports posting on social channels as the official character, with its worldview intact.
* Internal analytics, multilingual reception, and brand protection are available now. Social operation (outbound posting) is rolling out next.
No need to find new budget.
Most childcare-support centers and municipalities already pay for the lines below. Lumisia is positioned to displace, not stack.
Multilingual flyer translation & printing
Every program change or event triggers recurring translation and print costs for multilingual flyers.
The AI guide stays current and multilingual. Paper narrows to a "pick-it-up" entry point.
Keep the warmth of paper while moving most information to the AI.
Interpreter / multilingual staffing
Interpreter dispatch and multilingual staffing costs for foreign-rooted families.
AI covers major languages around the clock. Staff focus on the warmth only people can give.
Not a headcount-cut proposal — a reallocation play.
Front-desk repetitive inquiries
"Where's the nursing room?" "What's on today?" — repetitive questions tie up the desk.
AI absorbs routine guidance so staff can spend time on consultation and care.
Often valued as reinvestment that raises the quality of consultation work.
See the mechanism in our demo
You can see how character × QR × multilingual AI guidance works in our demo environment. A prototype using your center's character and facility info can be ready within about two weeks of the first call.
FAQ
Is it safe for children, and does it avoid soliciting personal info?
Built on child-safe AI design principles: it doesn't solicit personal information, doesn't engage inappropriate topics, and hands off to an adult when needed. No signup is required, and conversation logs are anonymized and used only to improve the center.
We don't have a character. Can we still adopt it?
Yes. You can use a municipal mascot, or start with a neutral baseline AI character and later swap in a center-specific face.
How many languages do you support?
Major languages including EN, ZH (Simplified / Traditional), and KO. We design the priority languages around your community.
Is this designed to reduce staff?
No. By having AI absorb routine guidance, staff can focus on consultation, care, and the warmth only people can provide.
Curious whether your character is a fit?
Let's talk about existing-character scope, safety design, budget, and timeline — first call is free.
Talk to us